Nittin
Web application for elevators & escalators

Digital management of your equipment

One platform that connects management, technicians, and customers—everyone sees the same thing in real time. From fault logging to customer, contract, and equipment overviews, quote and request management, service planning, invoicing, reporting, and more.

Management

Business under control

  • Instant overview of faults, scheduling of periodic tasks, unified data storage.

  • Live reports & dashboards — performance, costs, team workload.

  • Detection of margin leaks and delayed work and tasks.

Technicians

A mobile app that doesn't slow you down

  • Offline/online mode, minute-by-minute activity tracking

  • Quick reports: OP, OZ, IP — digital and signed

  • Photo/video attachments, spare parts, automatic entries

Customers

A portal that brings peace of mind

  • Service calendar, latest inspections and repairs

  • Elevator logbook, documents, and notifications

  • Communication without phone calls — directly in the portal

Complete equipment life cycle

Modules & processes

Onboarding

  • Upload a new device using AI

  • Simple, fast, intuitive

  • Complete digitization in minutes

Market

  • Marketplace for spare parts and materials

  • Online ordering from suppliers

  • Integration with orders and inventory

Applications for technicians

  • Mobile app for field technicians

  • Offline/online mode, OP, OZ, IP protocols

  • Photo documentation and work records

Customer portal

  • Customer zone with 24/7 access

  • Invoices, price quotes, repair history

  • Elevator logbook, documentation, communication

Service

  • Fault dispatch and repair planning

  • Preventive inspections, revisions, and IP

  • Automatic protocols and escalations

Customers

  • Customer, contract, and elevator records

  • Overview of service levels and SLAs

  • Repair history, documents, technical data

Requests and offers

  • Managing requests from clients or from the portal

  • Offer templates, approvals, price revisions

  • Connection to contracts and budgets

Economy

  • Automatic invoicing according to the contract

  • Work, materials, flat rates, extraordinary interventions

  • Exports to accounting, control reports

Reporting

  • Business dashboards and KPIs

  • Team performance, costs, margins

  • Exports and data analysis